REFUND POLICY

We value your satisfaction and want to ensure that you are completely happy with your purchase. Therefore, we offer a 30-day refund policy for all eligible products. Please review the details of our refund policy below:

Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.

Timeframe: You have 30 days from the date of purchase to request a refund.

Contact our customer support team via email or instagram to initiate the refund process. Provide your order details and reasons for the refund.
Our customer support team will review your request and assess its eligibility for a refund.
If your request is approved, we will provide you with instructions on how to return the item(s) to us.
Once we receive the returned item(s) and verify their condition, we will process the refund.
Refunds will be issued using the original payment method used for the purchase.
Exclusions: Please note that some items may be ineligible for refunds

Shipping Costs: Shipping costs for returning the item(s) will be at the customer's expense unless the return is a result of our error (e.g., incorrect or defective item).

Processing Time: We aim to process refunds promptly upon receiving and inspecting the returned item(s). However, please allow up to 5-10 business days for the refund to be processed and reflect in your account.

Contact Information: If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team:

Email: Luvyurss@gmail.com
Instagram: Luv.Yurss
Please make sure to carefully read and understand our refund policy. By making a purchase with us, you acknowledge and agree to abide by the terms outlined above.